Value Moments Training

Value Moments training sessions and workshops provide organisations with the knowledge and practical experience required to implement Value Moments within their business.

Value Moments training and workshops are designed to teach service quality teams how to go through the Value Moments Implementation Process.

Various workshops are held throughout the GCC region and through Value Moments franchise partners around the world. For those looking for a more comprehensive approach, Value Moments training sessions can also be conducted in-house. For details on training and upcoming workshops please contact us.

In addition to training organisations on how to implement Value Moments, specialised consultancy on how to improve your Value Moments Performance Indicator score (VMPI score) is also offered.

Value Moments Book

Value Moments – Discover what your customers really value - then deliver it.
By Robert M. Keay

Providing a visual epiphany for executives everywhere who can't figure out why they are not exceeding customer expectations. Order Now